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Asst Ops Manager Day, Jenkins Township, Pennsylvania

CategorySupply Chain
Job typeFull Time
CountryUnited States
CityJenkins Township
Address325 Centerpoint Blvd
What You Will Do
The Assistant Operations Manager (AOM), under direction of the Location Manager, is primarily responsible for supervising a high performing team responsible for handling product safely, efficiently and effectively as it moves through the Coastal Holding Facility (CHF). The AOM monitors production volume and responds quickly to changing workflow conditions. This leader contributes positively to the facility's key performance indicators while also mentoring and building a culture of safety among Supervisors and Teams Members to achieve a safe working environment.

What We're Looking For
  • Ensures all Associates understand and use safe work practices
  • Completes safety observations of facility
  • Determines the workload (production volume) for the day; monitors inventory movements in the facility frequently throughout the day
  • Evaluates staffing needs to meet daily demand; reassigns Associates to new positions according to available resources and skill sets to accomplish shift work within established times
  • Works with Operations Supervisors to set associates up for success; achieves or exceeds key performance indicators, safety, performance, and budget targets
  • Assists in expediting receiving, picking and shipping of priority product
  • Resolves simple and complex warehouse management system issues as they occur
  • Resolves inventory discrepancies (e.g., missed picks, damaged goods, short allocations, etc.)
  • Communicates effectively with Supervisors and associates regarding business objectives or current issues
  • Works through the Operations Supervisors to build a work environment of engagement and inclusion
  • Identifies and assists in implementing process improvements or new processes launched from corporate
  • Travels to other facilities to assist when needed
  • Assists associates with HR related issues including questions/concerns with attendance, pay, benefits, job changes, voluntary terminations, I-9 verification, unemployment claims, and workplace accommodations
  • Participates in the process of hiring talented individuals for the team
  • Sets goals and communicates clear expectations for associates and provides timely and constructive feedback
  • Monitors and manages supervisor and associate performance, holding them accountable to expected behaviors and performance levels
  • Provides resources and support to associates as needed
  • Assists Supervisors with any issues that may arise that need the resolution management
  • Provides coaching and meaningful developmental opportunities to associates and prepares them for upward promotion if interested

Helps associates on the team transition through change

What You Need To Succeed
Minimum Qualifications

  • Bachelor's degree in Supply Chain Management, Transportation, Industrial Engineering, Business, or related field plus 1 year of experience in distribution center operations or related area OR 5 years of experience in distribution center/ warehouse operations or related area
  • Leadership experience with direct report responsibility
  • Experience in mentoring and coaching others

Preferred Qualifications

  • Experience leading others through change
  • Experience managing resources, time, and budgets
  • Experience using troubleshooting process to resolve problems
  • Working knowledge of Microsoft Office including Excel, Access and/or Lowe's DMS system
  • Experience taking a lead role in a Corporate-led initiative or leadership experience in another Lowe's supply chain network facility
  • Experience building a culture of safety among subordinates and peers

Bi-lingual skills, if applicable to the facility

Lowe's is an equal opportunity affirmative action employer and administers all personnel practices without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity or expression, marital status, veteran status, genetics or any other category protected under applicable law.